{"id":11497,"date":"2025-01-09T07:51:40","date_gmt":"2025-01-09T07:51:40","guid":{"rendered":"https:\/\/lumicchi.com\/in\/?page_id=11497"},"modified":"2025-06-27T18:32:45","modified_gmt":"2025-06-27T18:32:45","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/lumicchi.com\/in\/refund-and-returns-policy\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11497\" class=\"elementor elementor-11497\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-057a967 e-flex e-con-boxed e-con e-parent\" data-id=\"057a967\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0e4c776 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"0e4c776\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-large text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-xxl\">Refund and Returns Policy<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-ddd836e e-flex e-con-boxed e-con e-parent\" data-id=\"ddd836e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bda7612 elementor-widget elementor-widget-wd_text_block\" data-id=\"bda7612\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>We want you to love your LUMICCHI t-shirt. If you are not completely satisfied with your purchase, we are here to help.<\/p><p>1. Return Policy<br \/>You have [e.g., 30] calendar days to return an item from the date you received it.<\/p><p>2. Eligibility for a Return<br \/>To be eligible for a return, your item must be:<br \/>Unworn, unwashed, and in the same condition that you received it.<br \/>In its original packaging with all original tags attached.<br \/>Free from any stains, makeup, deodorant, or signs of wear.<br \/>Items marked as \"Final Sale\" cannot be returned or exchanged.<\/p><p>3. How to Start a Return<br \/>To initiate a return or exchange, please follow these steps:<br \/>Email us at info@lumicchi.com with the subject line \"Return Request: Order #[Your Order Number]\".<br \/>In the email, please include your name, order number, and the reason for the return.<br \/>Once your request is approved, we will provide you with detailed instructions and a return shipping address.<\/p><p>4. Refunds<br \/>Once we receive your returned item, we will inspect it and notify you via email that we have received it. We will also notify you of the approval or rejection of your refund.<br \/>If your return is approved, a refund will be processed to your original method of payment. Please allow [e.g., 5-10] business days for the credit to appear on your statement, depending on your card issuer's policies.<br \/>Please note: Original shipping costs are non-refundable.<\/p><p>5. Exchanges<br \/>If you need to exchange an item for a different size or color, please follow the return process outlined above and indicate in your email that you would like an exchange. Exchanges are subject to product availability. If the desired item is not in stock, we will process a refund for you instead.<\/p><p>6. Defective or Incorrect Items<br \/>We take great care in inspecting our t-shirts before they ship. However, if you receive a defective or incorrect item, please contact us at info@lumicchi.com within 7 days of receiving your order. Please include your order number and photos of the defect or incorrect item. We will cover the return shipping costs and send you a replacement as quickly as possible.<\/p><p>7. Return Shipping Costs<br \/>Customers are responsible for paying their own shipping costs for returning an item. Return shipping costs are non-refundable unless the item was received defective or incorrect on our part. We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.<\/p><p>8. Questions<br \/>If you have any questions on how to return your item to us, please contact us at info@lumicchi.com<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund and Returns Policy We want you to love your LUMICCHI t-shirt. If you are not completely satisfied with your<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11497","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lumicchi.com\/in\/wp-json\/wp\/v2\/pages\/11497","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lumicchi.com\/in\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lumicchi.com\/in\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lumicchi.com\/in\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lumicchi.com\/in\/wp-json\/wp\/v2\/comments?post=11497"}],"version-history":[{"count":10,"href":"https:\/\/lumicchi.com\/in\/wp-json\/wp\/v2\/pages\/11497\/revisions"}],"predecessor-version":[{"id":12375,"href":"https:\/\/lumicchi.com\/in\/wp-json\/wp\/v2\/pages\/11497\/revisions\/12375"}],"wp:attachment":[{"href":"https:\/\/lumicchi.com\/in\/wp-json\/wp\/v2\/media?parent=11497"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}